Case Studies

Consistently increasing profit and cashflow for firms of all shapes and sizes

100% realisation on standard rates for commercial leases

Ran an A/B test across two offices to prototype a new process within the Real Estate practice of a UK regional law firm.

Productivity increased, realisation exceeded 100% for the first time.

80% reduction in missing time across 450 fee earners

Through a combination of data cleansing, process re-engineering and policy reinforcement over a 9 month period, total missing time for the region was reduced by 80% and average time outstanding at month end by 70%.

Doubled realisation rates for data subject access requests

Utilised machine learning and the firm’s legal delivery centre within a £5m employment practice.

Realisation rates increased from 40-50% to more than 90% for this fixed fee matter type.

Target Operating Model redesign for global finance function

Target Operating Model design and implementation plan for the international finance function, establishing a shared service centre for a $2bn global law firm.

Project managed the first phase, realising 30% efficiency savings in Accounts Payable.

£30m reduction in debtors for a £300m region

Tackled the backlog of old debtors and revised the ongoing revenue management framework.

Debtors reduced by 30% and write offs and provisions reduced by more than £5m within 7 months.

£5m reduction in working capital for a £100m firm

Relocated billing and credit control roles out of London, realising a combined 30% wage arbitrage and efficiency saving.

10% reduction in lockup, clearing out the firm’s overdraft, by utilising new workflows and automating draft bill generation.

James Markham

Consulting Director

james@markhamconsulting.co.uk